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UK delivery

Our silk scarves are usually delivered within 14 days in UK. If your scarf is from our most recent collection this might be sooner as we usually hold stock.

Our silk and couture garments take 28 days, as they are made to measure.

We use Royal Mail first class for our deliveries so you will be required to provide a signature.

If you have any special delivery requirements send an email to fashion@theluvshiftingflowers.co.uk telling us what you need, please also provide a phone number we can call you back on.

International delivery

Once we receive your order we will contact you with step by step progress of your delivery once it has been dispatched. If there are any other charges we can usually cover this too.

Garments 

All our garment and scarves are made to order or made to measure

Everything is designed, printed and finished on the south coast of the UK

We use a digital printing process therefore eliminating ink wash off

All our garments and scarves are delivered in our monogrammed black box

Returns and refunds

In the unlikely situation of you having an issue at all with our garments and scarves please contact us within 48 hours of receiving your order so we can quickly resolve the problem.

You can read our full Privacy Statement HERE

 

For Wedding Flower Clients 

Amendments to amounts are accepted until 14 days before the wedding. After this time it may be possible to purchase more but it won’t be possible to cancel anything.

Any additional costs arranged after the balance is paid will be invoiced after the wedding and full payment will be required within 1 month.

In some cases substitutions may be required but they will always fit the overall theme and colour scheme of the day.

Deposits are no refundable.

If in the unlikely event the wedding is cancelled any special purchases will need to be paid for.

Cancellations on or after 7 days before the wedding will incur the full payment.